Your Privacy Matters

At UltraBiomed, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when using our website or purchasing our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with UltraBiomed, we may collect personal information including:

• Full name
• Email address
• Billing and shipping address
• Phone number
• Order history
• Payment transaction details (processed securely by third-party payment providers)
• Customer support communications
• Technical information such as IP address, browser type, and device information

We collect only the information necessary to process orders, provide customer support, and improve our services.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Deliver purchased products
• Process payments securely
• Respond to customer inquiries
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory obligations

We only use your information for legitimate business purposes.

Cookies & Tracking Technologies

UltraBiomed uses cookies and similar technologies to improve website functionality and enhance your browsing experience.

Cookies may be used to:

• Remember your shopping cart
• Save your preferences
• Improve website performance
• Analyze visitor behavior
• Maintain secure login sessions

You may disable cookies through your browser settings; however, some website features may not function correctly.

Third-Party Services

To operate our business efficiently, we work with trusted third-party service providers, including:

• Payment processors
• Shipping and logistics providers
• Website hosting services
• Analytics providers

These partners receive only the information necessary to perform their services and are required to protect your data in accordance with applicable privacy laws.

UltraBiomed does not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Sensitive information transmitted through our website is protected using industry-standard encryption technologies.

Although no internet transmission or electronic storage system is completely secure, we continuously monitor and improve our security practices to safeguard your information.

Data Retention

We retain personal information only for as long as necessary to:

• Process your orders
• Provide customer support
• Comply with legal, tax, and accounting obligations
• Resolve disputes
• Enforce our policies

When personal information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your country or region, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Request a copy of the information we hold
• Object to certain types of data processing
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided below.

Research Use Only

UltraBiomed supplies products intended exclusively for Research Use Only (RUO).

Personal information collected through this website is used solely for processing research product orders, providing customer support, complying with applicable regulations, and improving our services.

Policy Updates

UltraBiomed may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.

Any updates will be published on this page with a revised effective date. Continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

UltraBiomed

Prins Bernhardlaan 101
2224 VE Katwijk, Zuid-Holland
Netherlands

Email: m.halima@ultrabiomed.nl

Phone: +31 685573055